At BuyToolkit, we ensure that all products are delivered in 100% genuine and working condition.
If you receive any product that is used, damaged, defective, or not in working condition, we do provide a replacement — but under one important condition:
🔹 A replacement can only be processed if you provide a proper parcel opening video.
The video must clearly show:
• The sealed condition of the package
• The entire unboxing process
• The visible defect or damage in the product
⚠️ Without an opening video, we will not be able to process your claim.
Therefore, we request you to always record a clear opening video when you receive your parcel.
Thank you for choosing BuyToolkit ❤️